The Patient Perspective of Quality of Care: A Review of the Literature
CRASH and RIDER proposed to carry out a literature review on recent work on the patient perspective of quality of care. The study sums up seventy articles on the subject from a variety of disciplines including medicine and public health.
The interest in this work is part of a larger medical and operational reflection on the quality of care in MSF projects. It aims to support ongoing initiatives on the quality of care and, more specifically, on the common use of the ill‐defined concept of “patient‐centered approach” within the organization.