Homere Governance Assessment

This evaluation assesses the Homere intersectional governance model two years after its January 2023 implementation. The assessment was commissioned by the Homere Governance Team and conducted in accordance with MSF Vienna Evaluation Unit standards.

This final report is an intentionally concise overview designed for senior HR and IT stakeholders. It highlights a governance model that is functioning well in practice and offers a small number of targeted refinements to further strengthen decision-making, clarity of scope, and escalation pathways within MSF’s decentralised environment.

The governance model works and is effective. It has achieved its foundational objectives: improved inter-OC collaboration, unified vendor representation, and sustained visibility at IDRH level. This success has been achieved through clear scope boundaries, dedicated coordination roles, and sustained engagement by governance participants across OCs. The Homere Governance model remains fit-for-purpose, and this should be the primary finding of this assessment.
 

Homere governance has relatively low visibility within the movement precisely because it operates reliably and without disruption. Its routine success enables payroll delivery for more than 46,000 staff across 60+ countries, combining cost-effectiveness with operational reliability. While Homere is the software tool, its effectiveness is primarily the result of the sustained and often unseen work of governance members, referents, and support staff. Their contribution underpins the success described in this report and merits recognition.